Frequently Asked Questions

 
We differ from other Houston home care agencies because whether home is a house, apartment, independent or assisted living community, or any other residential arrangement, we know that being "home" is important.  Our goal is to assist our home health clients in achieving the highest level of independence  possible in an environment that is both familiar and comfortable. C&S Healthcare Services, Inc. is proud to serve greater Houston area seniors as a home care advocate, caregiver, and friend.

 

C&S Healthcare Services is licensed by the Texas Department of Aging and Disability Services under Home and Community Support Services Agencies.  Two categories of home health services are available, depending on the amount of care needed:

Licensed Home Health Services:

•     Nursing for medically complex care -
  •         Assessments
  •         Injections
  •         Wounds
  •         Blood tests
  •         Vital signs
  •         Care coordination with all healthcare professionals
•     Medication Management -
  •         Pre-fill medication boxes
  •         Re-order prescriptions
  •         Monitoring for safety and compliance
•     Physical, Occupational and Speech Therapy -
  •         Individualized plan to meet the client's specific needs
•     Home Care Aides/Licensed Home Health Attendants for assistance with:
  •         Personal care needs
  •         Household tasks
  •         Ambulation
  •         Transportation
  •         Med assist
  •         Vital signs 

Personal Assistance Service Attendants:

•     Companionship for "just a little" help
•     Activities and Exercise
•     Meal Preparation
•     Medication Reminders
•     Personal Chores, Shopping Transportation
•     Stand by Assist or Full Assistance - Bathing, Dressing, Grooming

 

 
Yes.  Companions and sitters are available to meet the needs of your loved one, even at a Houston area Assisted Living Community, nursing home and hospital.

Rest assured that all of our caregivers are thoroughly screened before being hired. We are committed to hiring only dependable, reliable caregivers to care for our home health clients.

Our caregivers are supported and supervised by Registered Nurses.

Upon applying with C&S Healthcare Services, Inc., all applicants are given an initial screening and two follow-up interviews.

We run a complete Texas background check (and national, if applicable), confirm previous work history, check references, perform a Driver's Record check, and ensure that they are eligible for employment. 

Also, we check their credentials against the Texas Department of Aging and Disability Services Nurse Aide Registry and Misconduct Registry to ensure they do not have any complaints filed against them.

All hired caregivers are required to have prior healthcare experience, a negative TB test, valid Texas auto insurance, a Texas Driver's License and CPR certification.

Our caregivers are licensed, bonded and insured through the agency. A Registered Nurse conducts an in-depth orientation and competency testing with each new employee.

Often our loved ones do not let us know when they need help, out of fear of giving up their independence. However, having a caregiver present in the home does not take away their independence, but rather allows them to maintain it.  Below are a few things to consider when deciding if Houston at-home care is right for your loved one:

Support system - Are there family members living nearby who are able to check on them regularly? 

Health - 

• Is their strenth and coordination deteriorating? 
• Are they able to bathe themselves?
• Has their personal hygiene declined?
• Are they mentally alert?

    Household -

• Is their house being kept up? 
• Are they still able to pay their bills on their own? 
• Are there groceries in the house and are they able to cook meals?

If you have questions on whether or not at-home care is right for your loved one, consider asking their doctor. Their doctor will be able to tell you if there have been changes to be concerned about and can suggest appropriate actions to take.

We strive to maintain continuity of care with all of our home health clients.

At C&S our caregivers go through extensive training which includes hours of training about how to care for each individual home care client.  We recognize that each of our home health clients is unique with specific needs and preferences.  Caregivers are not only trained on how to precisely care for each client, but we also ensure that home care clients and caregivers are matched appropriately. Upon hire, all caregivers undergo an in- depth orientation which is overseen by a Registered Nurse. On-going home health training and education is also provided to all caregivers through monthly in-services. If a client requires specific acute care (foleys, g-tube, etc.), each assigned caregiver is given specialized training to ensure competency.

• All of our caregivers go through hours of extensive care training for individual home health clients.
• Each caregiver must pass a complete background check and is licensed, bonded and insured through the agency.
• Our caregivers are supervised and supported by a Registered Nurse.
• We are committed to hiring only dependable, reliable caregivers and we strive to provide continuity of schedules for each home care client.